Chimere Ils
map-marker Miami, Florida

See details below

Missing item # 103540 Dr. Formulated Advance d Omega 180 Ct. softgels 658010****38. Order # 2207**** Customer Ref: GUEST Delivery # 5095****. I can be reached at 786 338 **** Chantal Rigaud
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Susie O Ykq

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Verified Reviewer
| map-marker Dallas, Texas

Packaging feedback

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It was difficult finding your phone number. I suggest putting the phone number on the bottle like other Supplement Companies do. It was very difficult opening my vitamin code Raw, zinc product. The agent said you are doing away with the seal down lid that cannot be opened easily. I will wait to see the improvements you are making thank you.
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User's recommendation: Offer your feedback

Ditta S

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Verified Reviewer
| map-marker Palm Beach Gardens, Florida

Raw calcium

I was having a hard time getting through to customer service on your website. It kept asking me if Im a robot and wouldnt let me make the call. That happened several times. Please check your website and make sure its working properly. Finally I copied the phone number, and called it independent from the website I was able to talk to customer service, and had my questions answered.
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Pros:
  • Only calcium i can stomach without upset
Cons:
  • Formula has changed

Preferred solution: Vitamin Code Raw Calcium. The last bottle I purchased looked different, pink instead of white, than what I’ve been getting for the last couple of years since I’ve started using it. I was concerned.

Filomeno Wrq
map-marker Culpeper, Virginia

There was supposed to be a paper cover on the bottle besides the top of it and it was missing

There was supposed to be a sealing on the top of the bottle besides the plastic top of the bottle and it wasmissing
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Camillo Fwo

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Verified Reviewer
| map-marker Oneonta, Alabama

Tv commercial

TI find your commercial degrading to women. Everyone knows that we all have bowel movements but you dont have to do a commercial to advertise that we do. I have never used your product and never will. I think the commercial needs to be removed from the air. You can come up with another way to advertise your product.
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James R Avo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Denver, Colorado

Found cardboard in my protein powder

Garden of Life - Found cardboard in my protein powder
Garden of Life - Found cardboard in my protein powder - Image 2
Got halfway through my vanilla plant based protein powder and found a 2 piece of cardboard in it. I order my protein powder from Amazon and they ship to my house
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Bob B Jvl

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Verified Reviewer
| map-marker Keller, Texas

Ordering bars

It's summertime so anywhere you go it's hot. I was ordering protein bars and asked if they had ice to put it on the bars to keep them cool until they got here. So they're letting people order bars and melting by the time they get here that's not good customer service in my opinion you should look out for the customers and provide ice or whatever needed to keep products safe you can charge a little extra for the ice not that big of a deal that big of a company should be able to do something like that
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Anonymous
map-marker Seattle, Washington

I needed a refund for Grow Bone kit

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I must be allergic to an ingredient. I was very hopeful this could help in reversing my osteoporosis diagnosis.

It has had a very good review on YouTube by a woman in her 60s, as I am. But after almost a month I am realizing an increase of pain in my bones or muscles. Not sure what. Maybe both.

I don't know if its the strontium, or red algea maybe, or what. Something wasnt right. I called Garden of Life. Immediately they took notes of my case and issued a refund in full.

It arrived in my account in 2 days! I will see if there is another Garden of Life productmaybe just calcium. And start with smaller doses for awhile.

Thank you for your positive help Garden of Life! And your suggestions to help.

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Andrea F Amv

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Verified Reviewer
| map-marker Jackson, Tennessee

Disappointed at new container of collagen , 1/2 full

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I understand powder may settle but 1/2 full new container doesnt seem right. I probably wont purchase again.
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Pros:
  • New customer
Cons:
  • Half filled container

Preferred solution: Full refund

Anonymous
map-marker Jackson, Tennessee

1/2 container of collagen

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I had a call back from Garden of Life customer service. I have as told that I can have some $3 off coupons or return the product to the store for a refund. Didnt think this would happen/didnt save receipt. Just more hassle. I requested a refund and I think they shouldve just mailed me a refund instead of returning the now 1/4 left of the product to the store. Will not purchase their products again.
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User's recommendation: Be prepared to get only 1/2 container if you choose to buy from them.

Anonymous
map-marker Upper Darby, Pennsylvania

Questions about new containers and desicant

Questions ,...not complaint. answered completely, courteously, and professionally. Always satisfied with product line for many years.
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User's recommendation: Very satisfied

Nelli v

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Verified Buyer
|

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Verified Reviewer

I have nor received my refund

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Garden of Life - I have nor received my refund
Updated by user Mar 16, 2022

My complains have not been acknowledged and no solution offered.

Updated by user Mar 16, 2022

Zero response (just a standard automatic) and NO refund

Original review Mar 16, 2022
Dear customer team,
I have written numerous emails about this order. As stated a few times I have never received the order.

The customer service confirmed that it was shipped back to the warehouse so I can get a refund.
I asked for a refund and I was told it has been processed BUT I never received it. I contacted you about not receiving a refund twice already. I was told it was being checked. It was a few weeks ago.

Since then i have not heard neither updates from you nor my money.
This situation has been dragging almost 4 months since I initially placed my order back on 2.12.2021.

If I do not receive any money within 3 working days I will have no choice but contact my bank and start a legal action to get my money back with compensation.
It has been frustration and time consuming to check and chase up your customer service. Unfortunately, I will have to discourage my colleagues and friends form your website with such unreliable services and post unhappy review.
Kind regards,
Nelli van Eijsden
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Loss:
$150

Preferred solution: Full refund

User's recommendation: do not order from their website

Anonymous
map-marker Tucson, Arizona

Your TV commerial

I saw your Garden of Life TV commercial 2 afternoons ago, about pooping and women. I was thoroughly shocked at how tasteless and disgusting it was.

I couldn't believe it. Nothing is private or sacred anymore, no filters on what's acceptable and what isn't or shouldn't be. No wonder the kids and very young adults act and think like they do. Like I said, it was on in the AFTERNOON, when kids see TV.

All friends I told about this were appalled. Then, today, I see a somewhat edited/censored version of the same commercial. It wasn't much better, but at least *** and pooping weren't actually continually said, like in the original. This commercial needs to be redone completely, in a much more tasteful and way less disgusting way of advertising.

I, for one, will not be buying your products. The friends I told about your commercial will not be buying your products, either. I hope you will wake up and remember there are still morals, good taste, family values, and things better left not being said in many situations. Children don't need to see/hear this and think it's acceptable.

Hopefully, you'll redo this entire commercial with a lot more taste, remembering just because it is a body function, it doesn't need to be discussed or heard by the masses. You can find as much better way to advertise your products.

Respectfully,

Jacki Wilson

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User's recommendation: Would not recommend this company since it's product promotion is inappropriate and disrespectful to family values. Appalling.

9 comments
Guest

I have never written to a company to complain about a TV ad before. But your disgusting and repulsive television commercials compelled me to do so.

They are tasteless and extremely offensive. I would never, ever purchase your products.

Additionally, the contact is so offensive that I had to even look up the name of the company because it is completely lost in the commercial. And example of poor marketing!

Guest

Completely agree. Yes, it is 2022, but I STILL don't want to see women on the toilet or picking their bathing suits out of their buttcrack. These women (and this company) Have zero class.

Jacyln Vxn

Your commercial is awful! I would never buy your product because of the disgrace of your commercial!

Queen Wlq

Totally inappropriate. You could have gotten your point across much more tactfully without being so crude and offensive.

Guest

I no right was watching tv with my grandsons and I was so shocked and disgusted that they had to see and hear that I wrote them to complain and they basically told me off for my complaint about there much needed commercial that they believe will help all women

Guest

I agree! The first time we saw this commercial my husband and I literally paused it and just sat there looking at each other in utter disbelief.

We replayed it and I became so angry that this filth was actually on my tv. It just seems that all morality and decency is a thing of the past in this country…the anything-goes attitude has taken over and it stinks.

Guest

I agree 100% about the disgusting ad that Garden of Life is running. I was a customer of their probiotic.

After seeing how they feel the need to degrade women, I’ll never use their products again. My family and friends agree with me. They find degrading women is despicable. Good luck Garden of Life.

I’m betting you’ve lost thousands of customers. You must be a bunch of so called radical liberals who no longer think anything is sacred.

What’s happening in the “woke”world of advertising is going to backfire on all of you. There are millions of us who still hold respect in high regard.

Guest

This is the most disgusting commercial I have ever seen!! I would NEVER buy this product because of this gross disgusting ad!!!!

Guest

I agree. What a horrible commercial.

This had to be put together by a man that likes to degrade women. If they think this will get women to buy this product they are sadly mistaken.

I have talked to friends that have seen this and all agree , this commercial is offending, degrading, and needs to stop. And, the women who are in the commercial should be ashamed for taking part in such a horrible disgusting thing.

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Elizabeth R Szt

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Verified Reviewer
| map-marker Long Branch, New Jersey

Disappointed

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I noticed you increased the amount of sodium in your raw organic protein powderf by 150 mg without any notifucation on your label (I just hapoen to read all labels carefully) I have discontinued using the product after a year of consistent use due to the amount of sodium
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User's recommendation: Would gladly recommend the old formula

Anonymous
map-marker Waddinxveen, South Holland

I didn't get my order : Order 31818****

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Garden of Life - I didn't get my order : Order 31818****
i called the bank, the amount has been debited from my account, i paid in the way indicated on your site via ideal, i can't do anything from my side, you have chosen an intermediary woldpay, you are the only one able to find out where the bed is stuck. I would like to meet my order. if I go to your site again they ask that I have to pay again which is not genuine. do I have to pay double to receive my vitamin? Best regards, Maryama Fakhor
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Sharon Svj

Disgusting commercial!!

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I can not believe how disgusting and rude your commercial is. No class or dignity at all. I would hope you rethink who your audience is.
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User's recommendation: Would not ever buy their products.

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